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Why do large companies offer web EDI?

As a supplier, the chances are quite high that you will someday receive a request from a large customer that orders should be placed in a web portal where you sign in to see what the order contains. In the web portal, you send back an order response, announce when the goods are sent and send the invoice.

If you look at it from the perspective of the customer, it gives them a huge advantage through streamlining as they get all business communication in a unified way directly into their business system. It reduces monotonous tasks and minimizes the risk of "incorrect entries" and simplifies a significant part of the administrative tasks. The large customer often has hundreds of suppliers, which results in a large amounts of orders, order responses and invoices needing to be handled in a rational manner.

INTEGRATION OR NOT

The absolutely easiest way of handling communications is by having it sent directly between the customer's and the supplier's ERP system, rather than have it take the way through a web portal. This is usually entirely possible, but a quicker solution that is often used is a web portal to enable as many of the suppliers as possible, even those who are not digitized sufficiently, to communicate with the customer through EDI. As an additional step, you as a supplier can choose to integrate EDI with your business system.

If your ERP system lacks the preparation required or you consider it too costly to adapt for EDI communication, you can use Viaduct's solution Edionet™, where you can easily manage the EDI for all of your customers in a web portal. Thus, you can avoid the requirement to log in to different customer-unique portals with various logins and interfaces. All business documents are handled and thus stored in the same service for easier handling of the order flow and export of history, etc.

AUTOMATIC PACKAGING AND GOODS FLAGS

Do you need help with packaging? Luckily, Edionet also supports packing instructions. Some customers today demand that all deliveries be packed uniformly, in the right size and with the right number in each carton, etc. In addition, Edionet™ also supports the possibility of printing customer-unique transport labels.

Contact us at sales@viaduct.se to get more info on how we can help you get started - we support you through the whole process!